Resources & policies

Tenant Welcome Pack

Membership Handbook

Inspiring Housing Rules March 2020

Inspiring Housing Business Plan

Strategic Plan

Inspiring Housing annual report 2024

Inspiring Housing CLT annual report 2025

Customer Feedback & Complaints Policy

Customer Feedback and Complaints Guide

Self Assessment Form

Annual Complaints Performance Report 24/25

Tenant Recharge Policy Aug 25

Voids and Relet Policy and Procedure Aug 25

Home Safety Policy

Neighbourhood and community engagement Policy

Tenancy Management Policy

ASB Policy

Domestic abuse Policy

Equality and Diversity Policy

Allocations and Lettings policy

Have an enquiry?

For general enquiries, or to find out who to contact to pay your rent, or report an issue or repair, please visit our contact page.